My Account - Domestic & General

The My Account app by Domestic & General serves as a comprehensive tool for the management and action of insurance policies, tailored to provide a superior user experience. With full integration of native customer registration, migration, login, and password reset functionalities, it delivers convenience right at your fingertips. The app introduces advanced biometric technology, utilizing face recognition and touch ID, to facilitate seamless access to your insurance account without the need to repeatedly enter credentials.

Designed with a focus on efficiency, My Account offers instantaneous access from your locked phone screen straight to your policy details. Should users encounter any issues, they can book and track repair services for appliances in just a few moments, ensuring swift resolution to any disruptions.

Beyond handling emergencies, the platform simplifies the process of updating personal information, modifying communication preferences, and acquiring essential maintenance advice and troubleshooting assistance for appliances. The interface has been optimized for ease, requiring fewer clicks to complete tasks, thereby saving time and enhancing the customer experience.

Whether it's the practicality of managing policy details, the convenience of arranging repairs, or the benefits of accessing tailored appliance care content, My Account is a robust solution designed to ease the burden of managing everyday appliance protection and service needs. The app stands as a testament to Domestic & General's commitment to continually elevate the standard of customer service and convenience.